Customer Advisor:in / Customer Manager (m/f/d)

The job in a nutshell:

You already have experience in the area of customer care / customer management and know your way around the agency cosmos or the marketing sector. You always have an open ear for the wishes and needs of our customers and want to advise them on digital projects. You love customer contact and don't break a sweat even in difficult situations.
Expected start date: 01.07.2023

What you bring with you:

  • Training with professional experience or completed studies in the field of communications, media or business administration
  • Passion for customer contact and you are always up for new projects and industries
  • You can work well in a team but also independently
  • Great pleasure in identifying and solving problems
  • Analytical skills and responsible action
  • Excellent communication skills
  • Optimally already experience in the field of marketing or advertising
  • Very good knowledge of German and English, both written and spoken

A typical day with typical tasks:

  • We start the day with a Morning Call with the whole team
  • You are the first contact person for our customers and support them in the area of customer acquisition.
  • You are responsible for the project management of our current projects
  • You are a support in the area of business development by internally representing the wishes and problems of our customers.
  • You take care of the planning and organization of your own projects together with the team to ensure long-term customer satisfaction

What we offer you:

  • Flexible working model: For an optimal mix of mobile working and casual office life
  • Home office when you want
  • Attractive salary and profit-sharing
  • Permanent employment contract
  • 30 days of vacation and additionally you have your birthday off
  • Brand new MacBook as well as home office equipment
  • Regular team events and lunches
  • Responsibility from day 1: With us, you can and should contribute your experience and ideas right from the start and thus actively help shape your job
  • Further training opportunities    
  • A small but fine team ;)

Share this job.

We are looking for talented, passionate people to join our team.
Here's how it works:

- Apply for the advertised position by email to
- We'll review your application and portfolio and get back to you.
- We'll get to know each other in a call and decide if you're a good fit for the team.

Apply now
Apply now
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Frequently Asked Questions.


Do you offer student internships?

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Unfortunately, we do not currently offer student internships for organizational reasons.


Can I also submit a speculative application?

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Are you outstanding at what you do? Then send us your application. We are regularly looking for new characters.


Can you become my practice partner?

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At present, we do not support dual studies or training as a practice partner.


How long does the process take?

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The process usually takes a few weeks. You send us your documents, we look through your application and your portfolio and get in touch with you.